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Kolcraft Voluntary Recall of Contours LT Tandem Stroller
Contours Tandem LT stroller
Today Kolcraft announced a voluntary recall in cooperation with the CPSC. Although we have made many strollers with the name Contours only the Contours LT Tandem Stroller with model number ZT012 is part of this recall. You can find your model number on a paper label found on the top, rear edge of your stroller seat pad or on a sticker on the rear leg of your stroller frame.
The front wheel assembly can break, posing a fall hazard to the child in the stroller. In addition, for strollers manufactured in January and February 2012, the nuts that hold the stroller’s basket support screws in place can detach. Detached nuts can pose a choking hazard to young children. There have been no injuries reported.
If you have one of these models, please call (800)-453-7673 Monday-Thursday from 8 AM -6:45 PM and Friday 8 AM to 3:30 PM EST to order a free repair kit.
The Kolcraft family remains committed to making the best products for your children and we apologize for any inconvenience this causes you.
I own one of these strollers and the screw on the handle bar fell out and one of the wheels is always coming off too.I purchased it on Feb.2011 tho model number is zt009
I also have a LT Tandem stroller. ZT011, BKR1 . My front wheels are always falling off too. Manufacture date 3/29/11. I do love the options of switching the seats around and the large basket.
I have bought the stroller in the time period specified and the wheels have not fallen off , however i would like to obtain the replacement parts.
Can you kindly contact me as I require delivery to be international and dont know how to go about ordering this for delivery in South Africa.
Naeem
I also have a tandem stroller. ZT005 mfg date aug 2008. My front wheels fall off if you are not pushing it. I notice every time, but when other people use the stroller and don’t notice, they have put my kids in and started to push it before noticing, which could cause an accident. our screws come out, but I have fixed that with other screws. We actually lost the screw at the main joint, where theres a plastic type washer piece. my husband put a few metal washers there with a new bolt.
This recall is for the ZT012. For questions on this stroller and any other stroller, please call our customer service during business hours at 800-453-7673
Thank you
Thanks for posting………I’ll let my sister know
Its sad when there are recalls but I am glad you let us know
entered to win
That’s a shame, I heard some good things about that stroller!
My wife and I bought this stroller for our twins, used it for the first time on vacation at the beach, front wheel kept on folding in when we were pushing our boys in it. Guess that’s what we get for buying a stroller at WalMart. Hopefully the repair kit takes care of the problems.
Although we did in fact recall this model of the Contours Options LT Tandem (#ZT012), we already have on the market an updated model (ZT014) that has all of the same great features. The old model is off the market and the new item is available now.
Thanks for the info, I’ll have to check the model number on our, but I’m pretty sure we have this stroller too.
Nice stroller for my toddler a new baby on the way.
Glad they fixed the problem
The ZT005, manufacture date 02Aug08, should be recalled as well – the front wheels fall of of it as well, and my daughters finger has been pinched in the floppy seat handle bar joint. I do not recommend these strollers.
Brinda,
The only stroller in this recall is the ZT012. If you are having problems w/ your stroller, please call Customer Service 800-453-7673 & ask for Nedda. She can help you. Thank you
Entered to win! Thanks for the contest & blog!
Hi i reported the item and ordered the replacement kit and the tracking number cannot be found on the us postal services list .
I need help in tracking the order please .
Naeem,
Please contact Customer Service at (800)-453-7673. They can help you.
Thank you,
Michelle
Hia, I have this stroller and have tried calling the number I can find and have not got anywhere. Please can you help me? A big problem is that I live in the UK! Please could someone message me as to what I can do?! Many thanks Natalie Horabin Fleetwood, Lancashire, England my phone numbers are +44 01253 873671 or cell: 07900370775