Safety Notification
What is a safety notification or recall?
A safety notification or recall is important because it involves the safety of your child. In some cases, it means Kolcraft wants to fix something on your product. In other cases, Kolcraft just wants to advise you how to use the product properly. Every time there is a recall, Kolcraft urges you to pay attention - it could make all the difference to your child!
Why does Kolcraft have "safety notifications" and "recalls"?
Kolcraft cares about the safety of your child. Before Kolcraft puts its name on a product, it tries to anticipate all safety concerns. However, even careful companies like Kolcraft cannot prevent every accident. Unexpected safety issues do come up and, sometimes, the best way to address them is through a "safety notification" or a "recall".
How does Kolcraft determine whether a product needs a "safety notification" or a "recall"?
When safety issues come up, Kolcraft works closely with the Consumer Product Safety Commission (the "CPSC"). Together, we determine whether a "safety notification" or a "recall" is needed.
How does Kolcraft notify consumers about "safety notifications" or "recalls"?
The best way to make sure you get notice is by returning the product registration card that came with your Kolcraft product or by registering your product online on this website. Kolcraft mails safety notifications and recall notices for a product to the addresses filled out on these cards. If you do not register your products, you should pay close attention to recall announcements on television and radio news reports, and to recall posters at pediatrician offices and retail locations where you purchased products. You can also check out news below on our website, on product safety websites or look for safety notification and recall information on the CPSC website. We also recommend that you sign up for the CPSC's e-mail service - that way, you will get recall press releases as they are issued by the CPSC at www.cpsc.gov.
How can I keep my product registration up-to-date?
If you move, you must update your product registration by notifying Kolcraft. Otherwise any important notice that Kolcraft mails to you may be returned to Kolcraft by the post office. You can do this in one of two ways. You can either send a letter to Kolcraft's Customer Service Department at the address listed below that includes your new address, your old address, and the model number and date of manufacture of your product, or you can re-register your product on-line by going to the Online Registration page.
Where can I find out if my product has been recalled?
If you own any Kolcraft products, click on the corresponding product type in the list below to see if there have been any safety notifications relating to the product (Issued 1998 to Present).
If you do not find a category that fits your product or you do not find your product listed above, your product has likely not been subject to a safety notification or recall. However, please Contact Us to ensure that your product has not been recalled.
- Bassinets
- Bassinets KB021, KB022, KB039, KB043
Bassinets: Tender Vibes bassinets with model numbers KB021-ARC, KB022-VER, KB039-CMR and Light Vibes bassinet, model number KB043-BNT
Hazard: The latches that attach the bassinet base onto the metal frame can appear to be locked in place but still remain unlocked. This allows the bassinet to become detached from the metal frame, causing the bassinet to fall and the infant to be injured.
Incidents reported: Seven incident reports of latches detaching have been received. One infant received a bruised cheek.
Number of Units Recalled: 46,000 bassinets
Solution: Consumers should immediately stop using the recalled bassinets and contact Kolcraft to receive a repair kit and instructions for securing the latches to the metal frame. In the meantime, parents are urged to find an alternate, safe sleeping environment for the child, such as a crib that meets current safety standards.
To order your retrofit kit, contact Kolcraft Customer Service:
In the US & Canada Call: 888-624-1908
Outside USA: 910-944-9345Retrofit Instructions (English)
Retrofit Instructions (Espanol)
Email: customerservice@kolcraft.com
- Strollers
- Ranger, Model 46720 and Ranger Quattro, Model 46721
Potential Problem: In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Kolcraft Enterprises, Inc. is voluntarily recalling its Ranger and Ranger Quattro Lightweight Strollers. Lock mechanisms, located on both sides of the stroller, could break when closing these strollers for storage which would make it impossible to properly set up the product in the future and create a potential pinch point hazard.
Injuries Reported: 1
Model Number Affected: 46720, 46721
Number of Units Recalled: 25,500 strollers
Date Produced: December 1999 - June 2000
Retail Price: $ 80 US Dollars
Solution: If you own an effected Ranger or Ranger Quattro Lightweight Stroller, please contact Kolcraft for a free side-lock retrofit kit. Examine your side-locks before installing retrofit kit. Kit will not fix a broken side-lock. Until you have received your kit, please stop using the stroller
To order your retrofit kit, contact Kolcraft Customer Service:
In the US & Canada Call: 800-453-7673
Outside USA: 910.944.9345Email: customerservice@kolcraft.com
Download PDF File:
Retrofit Kit Instruction - 36122 Lite Sport Lightweight Stroller
Potential Problem: In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Kolcraft Enterprises, Inc. is voluntarily recalling its 36122 Lite Sport Stroller. The side locks can break causing the stroller to collapse.
Injuries Reported: 22
Model Number Affected: 36122
Number of Units Recalled: 115,000 strollers
Date Produced: December 1997 - December 1999
Retail Price: $ 30 US Dollars
Solution: If you own an effected 36122 Kolcraft Lite Sport Stroller, please contact Kolcraft for a free side lock retrofit kit. Until you have received and installed your kit, please stop using your stroller.
To order your retrofit kit, contact Kolcraft Customer Service:
In the US & Canada Call: 800-453-7673
Outside USA: 910.944.9345Email: customerservice@kolcraft.com
Download PDF File:
Retrofit Kit Instruction - Toy Steering Wheel, Kolcraft Model 55120, Jeep® Cherokee Stroller
Potential Problem: In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Kolcraft Enterprises, Inc. is voluntarily recalling certain toy steering wheels found on Model 55120, Jeep® Cherokee Strollers. The steering wheel could break away from its base, allowing the small turn signal and horn shapes within the toy to escape, creating a potential choking hazard to small children.
Injuries Reported: None
Model Number Affected: 55120
Number of Units Recalled: 17144
Date Produced: Jan or Feb 2001
Solution: If you own a Kolcraft Model 55120, Jeep Cherokee Stroller, manufactured in January or February 2001, please remove the toy steering wheel from your stroller and discard it immediately. Your child can still safety continue to use the stroller. Please contact Kolcraft Enterprises, Inc. for a free replacement toy steering wheel.
To order your retrofit kit, contact Kolcraft Customer Service:
In the US & Canada Call: 800.453.7673
Outside USA: 910.944.9345Email: customerservice@kolcraft.com
Download PDF File:
This Announcement from CPSC
- Walkers & Activity Centers
- 4302 Tot Rider Walker with Electronic Toy Tray
Potential Problem: In cooperation with the U.S. Consumer Product Safety Commision (CPSC), Kolcraft Enterprises, Inc. is voluntarily recalling its 14302 Tot Rider Walker with Electronic Toy Tray. A clear, plastic cover on the toy tray of the walker can break off, allowing small parts to fall from the product, creating a potential choking hazard to small children.
Injuries Reported: None
Model Number Affected: 14302
Number of Units Recalled: 3356 walkers
Date Produced: February - August 2000
Retail Price: $ 40-50 US Dollars
Solution: If you own a 14302 Kolcraft Tot Rider, please contact Kolcraft for a free replacement toy tray. Until you have recieved your replacement tray, do not use your walker unless the toy tray has been removed.
To order your retrofit kit, contact Kolcraft Customer Service:
In the US & Canada Call: 800.453.7673
Outside USA: 910.944.9345Email: customerservice@kolcraft.com
- 2002 Walker Toy Recall
Tot Rider Walker with Electronic Toy Tray or Toy Bar
Potential Problem: In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Kolcraft Enterprises, Inc. is voluntarily recalling its toy attachments on baby walkers. The flower toys on the baby walker's tray can detach from the stems, exposing sharp edges and posing a laceration hazard to young children.
Injuries Reported: 15
Model Number Affected: 14401-OT, 14303-AC, 14303-CC, 14303-LB, 14303-UE, 14304-LJ
Number of Units Recalled: 410,000
Date Produced: 14401 Through July 2002, 14303 and 14304 through August 2002
Retail Price: $20 - 40 US Dollars
Solution: If you own one of these walkers, please contact Kolcraft for a free replacement toy. Remove your original toy bar or Music Center tray and discard. You can continue to use your walker until your replacement toy bar or Music Center tray arrives.
To order your retrofit kit, contact Kolcraft Customer Service:
In the US & Canada Call: 800-453-7673
Email: customerservice@kolcraft.com
Download PDF File:
This Announcement from CPSC
- Carriers
- Infant Car Seat/ Carrier
Potential Problem: In cooperation with the National Highway Traffic Safety Administration (NHTSA) and also cooperating with the U.S. Consumer Product Safety Commission (CPSC), Kolcraft Enterprises, Inc. is voluntarily recalling its Kolcraft and Playskool Infant Car Seats/ Carriers. When used as an infant carrier, the handle can unexpectedly move from the intended carrying position, causing the seat to suddenly rotate.
Injuries Reported: 42
Model Number Affected: 13120, 13122, 13822, 13842, 36819, 36820, 36821, 36822,36823, 36828, 36829, 36840, 36850, 36851, 36852, 36853, 43804, 43814, 43824, 43834, 43903, 43904, 43924, 43944, 43964, 43965, 43974, 77005, 77007, 13832, 13833, 13852, 36824, 36827, 36830, 36833, 36834, 36835, 36836, 36845
Number of Units Recalled: 754,000 car seats/ carriers
Date Produced: January 1, 1993 - June 30, 1999
Retail Price: $30 - $60 US Dollars (car seats)
$100 - $150 (car seats with strollers)Solution: If you own an effected Kolcraft Infant Car Seat/ Carrier, please contact Kolcraft for a free retrokit kit designed to make the handle more secure. Until a repair kit has been installed, do not carry the seat by the handle. Consumers can continue to use the product as a car seat or in combination with strollers.
To order your retrofit kit, contact Kolcraft Customer Service:
In the US & Canada Call: 800-453-7673 Email: customerservice@kolcraft.com
Download PDF File:Smart Handle Retrofit Kit Instructions
Standard Handle Retrofit Kit Instructions
- Playards
- 2009 Playard Side-arm - English
Kolcraft Travelin’ Tot or certain rectangular playyards manufactured by Kolcraft and sold under the Carter’s, Sesame Street, Jeep, Contours, Care Bears or Eric Carle brand names.
Hazard: Kolcraft is voluntarily recalling about 984,000 infant play yards. The play yards side-rails can sag posing a fall hazard to a child placed in the play yard.
Injuries Reported: Bumps, scrapes, bruises and one possible concussion.
If your play yard model number begins with any of the five digit model numbers listed below, your unit is affected. This includes models with any letters or numbers after these five digits.
Model Number Affected by Brand Name:
Kolcraft Travelin’ Tot
18709, 18710, 18711, 18713, 18714, 18724, 18725, 18730, 18731, 18733, 18734, 18744, 18751, 18910, 18920, 18925, 18931, 18933, 18934, 18935, 18942, 18945, 18946, 18950, 18951, 18960, 18961, 18962, KP001, KP013, KP014, KP015, KP016, KP027
Carter’s Lennon Travelin’ Tot
18726, 18736, 18737, 18740
Sesame Beginnings Travel Playards
22361, SP001, SP004
Jeep Travel Playards
55200, 55220, 55225, 55235, 55237, 55770, 55772, 55773, JP002
Contours Playards
18604, ZP001, ZP003, ZP004
Care Bears
18960
Eric Carle Playard with Activity Gym
18763Number of Units Recalled: 984,000
Date Produced: December 2000 – July 2008
Retail Price: $ 49 - $159.99 US Dollars
Solution: If you own an affected play yard, immediately stop using it and contact Kolcraft to receive a free repair kit.
Click Here for a sample instruction sheet included in the recall kit.
To order your retrofit kit, contact Kolcraft Customer Service:
Call:
In the US & Canada Call: 800.453.7673
Outside USA: 910.944.9345Email: customerservice@kolcraft.com
- 2009 Playard Side-arm - le français
Le Travelin' Tot de Kolcraft ou certains parcs rectangulaires pour enfants fabriqués par Kolcraft et vendus sous les marques Carter, Sesame Street, Jeep, Contours, Care Bears ou Eric Carle.
Danger: Kolcraft rappelle volontairement environ 984,000 parcs pour enfants. Les bras latéraux des parcs pour enfants peuvent fléchir, causant ainsi un danger pour l'enfant qui se trouve dans le parc.
Blessures signalées: Bosses, éraflures, ecchymoses et une commotion possible.
Votre unité fait l'objet d'un rappel si les cinq chiffres du modèle de parc commencent par l'un des cinq chiffres énumérés ci-dessous. Ceci comprend les modèles comprenant toutes les lettres suivant ces cinq chiffres:
Numéros de modèles visés, par nom de marque:
Travelin' Tot de Kolcraft
18709, 18710, 18711, 18713, 18714, 18724, 18725, 18730, 18731, 18733, 18734, 18744, 18751, 18910, 18920, 18925, 18931, 18933, 18934, 18935, 18942, 18945, 18946, 18950, 18951, 18960, 18961, 18962, KP001, KP013, KP014, KP015, KP016, KP027
Lennon Travelin' Tot de Carter
18726, 18736, 18737, 18740
Parcs pour enfants Sesame Beginnings Travel
22361, SP001, SP004
Parcs pour enfants Jeep Travel
55200, 55220, 55225, 55235, 55237, 55770, 55772, 55773, JP002
Parcs pour enfants Contours
18604, ZP001, ZP003, ZP004
Care Bears
18960
Parc pour enfants Eric Carle avec gymnase d'activités
18763Nombre d'appareils rappelés: 984,000
Date de fabrication: De décembre 2000 à juillet 2008
Prix de détail: 49 $ - 159.99 $
Solution: : Si vous possédez un parc pour enfant visé par ce rappel, cessez de l'utiliser et communiquez avec Kolcraft pour obtenir une trousse de réparation gratuite.
Cliqueter ici pour les instructions d'échantillon qui sont includedg.
Pour commander votre trousse de mise à niveau, communiquez avec le service à la clientèle de Kolcraft:
Cliquez ici pour le formulaire de commande en ligne de la trousse de mise à niveau.
Appelez sans frais : 866-594-4208
ou:
Courriel:customerservice@kolcraft.com
- Playard Changing Table
Potential Problem: Kolcraft is voluntarily recalling about 425,000 infant play yards. The play yards have a raised changing table attachment with a restraint strap that forms a loop beneath the changing table, posing a strangulation hazard to a child placed in the play yard without first removing the changing table.
Injuries Reported: One fatality
Model Numbers Affected by Brand Name:
Kolcraft Travelin’ Tot
18730T-BZ, 18730T-HJ, 18734T-DV, 18751-DV, 18934-SW, 18934-DV,18935T-UT, 18935-CH, 18942-EC, 18950-GV, 18950T-GV, 18951T-GS,18951T-MO, 18744-BL
Carter’s Lennon Travelin’ Tot
18740-UE, 18740T-UE, 18736T-LJ, 18737-LJ, 18737T-LJ
Sesame Beginnings Travel Playards 22361-VT, SP001-SBK
Jeep Travel Playards 55235-JC, 55237-JQ, 55237T-JQ, 55237-XC, 55237-XV, 55237T-XB,55770-XA, 55770-XI, 55772-XE, 55773-XY, JP002-XSP
Contours Playards 18604-OC, ZP003-MALNumber of Units Recalled: 425,000
Date Produced: January 2001 – September 2007
Retail Price: $49 - $130
Solution: If you own an affected play yard, immediately stop using the changing tables and contact the firm for instructions on receiving a free replacement strap for the changing table. Immediately cut off the existing changing table restraint strap.
To order your retrofit kit, contact Kolcraft Customer Service:
Call toll-free: 800-453-7673
Email: customerservice@kolcraft.com
- Contours 3-in-1 Play Yard with Rocking Cradle
Problem: Kolcraft is voluntarily recalling about 12,000 Contours infant play yards with cradle attachments. The cradle attachment has a rocking feature that allows the cradle to rock back and forth. A child can roll and get trapped against the mesh side of the cradle, posing a suffocation hazard.
Injuries Reported: No injuries have been reported at this time. Kolcraft has received 45 contacts regarding a child rolling into the mesh side of the cradle.
Model Number Affected: 18604-OC, ZP003-MAL
Number of Units Recalled: 12,172
Date Produced: August 2005 – May 2006
Retail Price: $ 130 US Dollars
Solution: If you own an affected play yard, immediately stop using the rocking cradle and contact Kolcraft for instructions on receiving a free retrofit kit to secure the base of the cradle.
Call toll-free: 800-453-7673
Email: customerservice@kolcraft.com
- Corner Suite Playard
Potential Problem: In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Kolcraft Enterprises, Inc. is voluntarily recalling its Kolcraft and Carter'sTM Corner Suite triangular playards. The arm locks on these playards could break when closing the product for storage, which makes it impossible to set the product up properly in the future.
Injuries Reported: No injuries reported at this time
Model Number Affected: 18176, 18180, 18182, 18184, 18185
Number of Units Recalled: 41,000 playards
Date Produced: January 1997 - September 1999
Retail Price: $ 89 to $109 US Dollars
Solution: If you own an effected Corner Suite Playard, please contact Kolcraft for a free replacement frame. Until you have received your replacement frame, stop using the playard
To order your retrofit kit, contact Kolcraft Customer Service:
In the US & Canada Call: 800.453.7673
Outside USA: 910.944.9345
Email: customerservice@kolcraft.com - Traditional Playards
Kolcraft Playards
Potential Problem: In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Kolcraft Enterprises, Inc. is voluntarily recalling Kolcraft Playards due to the risk of injury from protrusions.
Injuries Reported: One death
Model Number Affected: 182XX, 183XX, 184XX, 185XX, 186XX, 187XX, 188XX, 189XX, 282XX, 77150
Number of Units Recalled: 2.6 millions
Date Produced: January 1986 through May 1998
Retail Price: $ 40-70 US Dollars
Solution: If you own an effected Kolcraft playard, please contact Kolcraft for a free retro fit kit that will completely cover the protrusions.
To order your retrofit kit, contact Kolcraft Customer Service:
In the US & Canada Call: 800.453.7673
Outside USA: 910.944.9345Email: customerservice@kolcraft.com
- Playskool Travel-lite Portable Crib
Playskool Travel-lite Portable Crib
Potential Problem: In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Kolcraft Enterprises, Inc. is voluntarily recalling the Playskool Travel-Lite. The CPSC and Kolcraft Enterprises have received six reports of infant deaths due to suffocation in these cribs. In each case an infant allegedly was found entrapped in a folded crib.
Model Number Affected: 77101, 77103
Number of Units Recalled: 11,638
Date Produced: January 1990 through December 1992
Retail Price: $ 40-70 US Dollars
Solution: If you own an effected Kolcraft Travel-Lite, please discontinue use immediately and contact Kolcraft to receive a $120.00 Child Saver Reward refund. Once you have received your refund check, destroy the Travel-Lite and discard.
To request refund instructions and guidelines for your product, please contact us.
In the US & Canada Call: 800.453.7673
Outside the US & Canada: 910.944.9345Email: customerservice@kolcraft.com
For a full listing of all consumer product safety notifications and recalls, please visit:
www.recalls.gov - Recall Hotline
www.cpsc.gov - Consumer Products Safety Commision
www.nhtsa.gov - National Highway & Transportation Safety Administration
www.jpma.org - Juvenile Products Manufacturer's Association
From Baby Matters Blog
