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What does my warranty cover?

Please visit our Warranty information page for full details.

What is not covered by warranty

Please visit our Warranty information page for full details.

How long is my warranty?

For a period of one year from the date of purchase.

How do I file a warranty claim?

To make a warranty claim please contact us at (800) 453-7673.

I purchased or received a product secondhand and it does not have some parts. What should I do?

If you know the model number of the product, please contact us to see if we have parts available for your model. Kolcraft does not guarantee any products that are not purchased or received from a secondary source.

I cannot find my model number.

There are guidelines to locating your model number and other product information is available for all product categories.

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