Product Recall
Tender Vibes Bassinets
Bassinets: Tender Vibes bassinets with model numbers KB021-ARC, KB022-VER, KB039-CMR and Light Vibes bassinet, model number KB043-BNT
Hazard: The latches that attach the bassinet base onto the metal frame can appear to be locked in place but still remain unlocked. This allows the bassinet to become detached from the metal frame, causing the bassinet to fall and the infant to be injured.
Incidents reported: Seven incident reports of latches detaching have been received. One…
FAQs
What is a safety notification or recall?A safety notification or recall is important because it involves the safety of your child. In some cases, it means Kolcraft wants to fix something on your product. In other cases, Kolcraft just wants to advise you how to use the product properly. Every time there is a recall, Kolcraft urges you to pay attention – it could make all the difference to your child!
Why does Kolcraft have "safety…
Product Recall
Kolcraft Recalls Inclined Sleeper Accessory Included with Cuddle ‘n Care and Preferred Position 2-in-1 Bassinets & Incline Sleepers to Prevent Risk of Suffocation
Recall Date: February 20, 2020; Re-announced May 5, 2021
Recall Number: 20-075
Name of Product: Inclined sleeper accessory included with Kolcraft Cuddle ‘n Care 2-in-1 Bassinet & Incline Sleepers and Preferred Position 2-in-1 Bassinet & Incline Sleepers.
Hazard: Infant fatalities have been reported with other manufacturers’ inclined sleep products, after the infants rolled from their…
Download a printable format of Kolcraft's most recent instructions, to determine which instruction sheet matches your product, please locate the date of manufacturer sticker on the product.
How to Find My Date of Manufacture [DOM] ?
The Manufacture Code on your product or card will be listed in one of the following formats:
29MAR18_LR
2018 / 03 _FBB
Use this to enter the Manufacture Date in the box above.
29 = day (DD)
MAR = month (MM)
18 = year (YY)
Ignore letters on…
Safety Notifications
Bassinets
NEW - Inclined Sleeper Accessory
Tender Vibes Bassinets
Strollers
Contours Options LT Tandem Stroller
Contours Options 3–and-4 Wheel Strollers
Jeep Liberty Strollers
Playards
Kolcraft Travelin’ Tot Playard
Kolcraft Travelin' Tot Changing Table
Contours 3-in-1 Play Yard with Rocking Cradle
Kolcraft Traditional Playards
Playskool Travel-lite Portable Crib
CONTACT USNormal office business hours:Monday – Thursday 8AM - 5PM (CT)
Friday 8AM - 3PM (CT)
Chat
Chat is available during normal office business hours.
Call
1-800-453-7673 (US & Canada only)
1-312-361-6315
What is a safety notification or recall?
A safety notification or recall is important because it involves…
Welcome to Part 1 of our “Decorating the Nursery” series. Now more than ever parents are decorating nurseries with a specific theme. We’re not just talking “pink” or “blue.” We’re talking about some very elaborate themes with furniture and décor planned as if it were to appear on an HGTV episode.
For those of us without the designer thumb, your visionary nursery may seem like a pipe dream. Luckily, we’ll be providing you with some suggested…
For over 75 years, our team at Kolcraft has proudly stood behind our products. We strive to produce high-quality baby products, and therefore, we offer warranties on ALL of our products under our family of brands — Kolcraft, Contours® Baby, Sealy® Baby and Tempur-Pedic® Baby.
To learn more about your product’s guarantee, select below.
Bassinets, Booster Seats, Carriers, Potties, Strollers, Walkers and Activity Centers
Kolcraft warrants this product to be free of defects in materials and workmanship, as…
The Manufacture Code on your product or card will be listed in one of the following formats:
29MAR18_LR
2018 / 03 _FBB
Use this to enter the Manufacture Date in the box above.
29 = day (DD)
MAR = month (MM)
18 = year (YY)
Ignore letters on the end.
2018 = YYYY
03 = MM
Ignore the letters on the end.
If you have any trouble registering your product online, please contact our Kolcraft customer service department at 800.453.7673.
Activity Center
DOM can be found on the…